Privacy Policy

Last Updated: April 13, 2025

ARGO MOBILE REPAIR TEAM EUROPE SP Z O O ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our educational platform and services.

1. Information We Collect

1.1 Information You Provide

We collect information that you voluntarily provide when using our services:

Account registration information (name, email address, password)
Profile information (educational background, learning preferences)
Course enrollment and progress data
Communication content (messages, forum posts, feedback)
Payment information (processed securely through third-party providers)
Survey responses and assessment submissions

1.2 Automatically Collected Information

We automatically collect certain information when you access our platform:

Device information (IP address, browser type, operating system)
Usage data (pages viewed, time spent, click patterns)
Learning activity (courses accessed, completion rates, quiz results)
Cookies and similar tracking technologies
Location data (general geographic area based on IP address)

2. How We Use Your Information

We use collected information for the following purposes:

Providing and maintaining our educational services
Processing course enrollments and tracking learning progress
Personalizing your learning experience and content recommendations
Communicating with you about courses, updates, and platform changes
Processing payments and managing subscriptions
Analyzing platform usage to improve our services
Ensuring security and preventing fraudulent activity
Complying with legal obligations and enforcing our terms
Conducting research and development for educational improvements

3. Information Sharing and Disclosure

We may share your information in the following circumstances:

3.1 Service Providers

We share information with third-party service providers who perform services on our behalf, including:

Payment processing and billing services
Cloud hosting and data storage providers
Email communication platforms
Analytics and performance monitoring tools
Customer support systems

3.2 Educational Partners

With your consent, we may share progress data with educational institutions or employers who sponsor your learning.

3.3 Legal Requirements

We may disclose information when required by law, court order, or governmental authority, or to protect our rights and safety.

3.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

4. Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this policy:

Active account data is retained while your account remains active
Course progress and completion records are maintained for a minimum of 5 years
Financial transaction records are retained as required by applicable regulations
Deleted account data is anonymized or removed within 90 days of deletion request
Backup copies may persist for up to 6 months in disaster recovery systems

5. Your Rights and Choices

You have the following rights regarding your personal information:

5.1 Access and Portability

You may request a copy of your personal information in a structured, commonly used format.

5.2 Correction and Update

You can update your account information at any time through your profile settings.

5.3 Deletion

You may request deletion of your account and associated data, subject to legal retention requirements.

5.4 Marketing Communications

You can opt out of promotional emails by using the unsubscribe link in our communications or updating your preferences.

5.5 Cookie Preferences

You can manage cookie settings through your browser preferences. Note that disabling certain cookies may limit platform functionality.

6. Security Measures

We implement appropriate technical and organizational measures to protect your information:

Encryption of data in transit using industry-standard protocols
Secure storage with encrypted databases
Regular security audits and vulnerability assessments
Access controls limiting employee access to personal data
Multi-factor authentication options for user accounts
Incident response procedures for data breaches

However, no method of transmission or storage is completely secure. We cannot guarantee absolute security of your information.

7. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that a child has provided personal information, we will take steps to delete such information promptly.

For users aged 16-18, we recommend parental guidance when using our educational platform.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

9. Cookies and Tracking Technologies

We use cookies and similar technologies for the following purposes:

Type	Purpose	Duration
Essential	Required for platform operation and security	Session or 1 year
Functional	Remember preferences and settings	1 year
Analytics	Understand usage patterns and improve services	2 years
Marketing	Deliver relevant content and measure campaign effectiveness	1 year

10. Third-Party Links

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of material changes through:

Email notification to your registered address
Prominent notice on our platform
In-app notifications

Your continued use of our services after such notification constitutes acceptance of the updated policy.

12. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

ARGO MOBILE REPAIR TEAM EUROPE SP Z O O
ul. TRAKT LUBELSKI 195
04-667 WARSZAWA
Polska

Email: [email protected]
Phone: +31 6 53557004

We will respond to your inquiry within 30 days of receipt.

13. Data Protection Officer

For privacy-specific inquiries, you may contact our Data Protection Officer at the email address above with "Privacy Inquiry" in the subject line.